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Privacy Policy

Introduction
This Privacy Policy outlines how Adelaide Equestrian Festival ("we", "us", "our") collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.By using our website at aefqr.com ("Website"), you consent to the practices described in this policy.

What Personal Information We Collect
We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment details (where applicable)
  • IP address and browser information
  • Any other information you provide to us directly

How We Collect Personal Information
We collect personal information in a variety of ways, including when you:

  • Visit or use our Website
  • Contact us via forms, email, or phone
  • Subscribe to newsletters or updates
  • Make a purchase or booking
  • Participate in promotions or surveys
  • We may also collect information automatically through cookies and analytics tools.

Why We Collect Personal Information
We collect and use your personal information for purposes including:

  • Providing and improving our services
  • Processing transactions and bookings
  • Communicating with you
  • Sending marketing communications (where you have consented)
  • Complying with legal obligations

Disclosure of Personal Information
We may disclose your personal information to:

  • Service providers and contractors (e.g. IT, payment processors)
  • Marketing platforms and analytics providers
  • Government or regulatory authorities where required by law
  • We take reasonable steps to ensure third parties handle your information securely.

Overseas Disclosure
Some of our service providers may be located overseas. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with Australian privacy laws. 

Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyse website traffic
  • Deliver relevant content and advertising
  • You can control cookie settings through your browser.

Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

Marketing Communications
We may send you marketing communications if you have opted in. You can unsubscribe at any time by following the instructions in the communication or contacting us. 

Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Adelaide Horse Trials Management Inc

Trading as Adelaide Equestrian Festival

Email: info@adelaideequestrianfestival.com

Address: 56b King William Road, Goodwood SA 5034

 

Last updated: 19 March 2026